Overview
Fredericton, NB · updated moments ago
Prescriptions this week
1,286
+4% vs last week
Refills requested via AI
241
no phone queue
Transfers in
34
this month
Blister-pack patients
118
+9 this month
Recent appointments
Live| Patient | Request | When | Status | Source |
|---|---|---|---|---|
| E. Rankin | Blister pack — 11 meds | Mon 09:30 | Ready | AI receptionist |
| T. Valdez | Refill ×3 | Mon 11:00 | In progress | AI receptionist |
| B. Hurley | Minor ailment — UTI | Sun 13:00 | Assessed | Walk-in |
| C. Doucette | Transfer from chain | Tue 10:00 | Contacting | Website |
| M. Léger | Flu vaccine | Tue 15:30 | Booked | Reminder text |
What the AI did
Today- Took 241 refill requests without anyone waiting on hold.
- Reminded 96 patients their prescription was due — 71 refilled before running out.
- Handled 34 transfer requests and started the calls to the old pharmacies.
- Booked 58 flu and shingles vaccinations ahead of the season.
- Flagged 3 questions about interactions straight to the pharmacist rather than answering them.